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Making the future of work inclusive of people with disabilities

ILO GLOBAL BUSINESS AND DISABILITY NETWORK
FUNDACION ONCE
November 2019

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This is a first exercise to connect different areas of debate, looking at the key trends of the future of work from a disability perspective and seeking to identify specific action needed in order to shape the future of work in a more disability-inclusive way.

Chapters include: Work and disability - overview of current situation; megatrends of future work and persons with disability (technological revolution, skills revolution, cultutral change, demographic change and climate change); and Roadmap for an inclusive future of work.

 

The following five key objectives for the inclusion of persons with disabilities in the future of work have been identified:

1. New forms of employment and employment relations integrate disability inclusion

2. Skills development and life-long learning made inclusive of persons with disabilities

3. Universal Design embedded in development of all new infrastructure, products and services

4. Assistive technologies, existing and newly developed, to be made affordable and available

5. Measures to include persons with disabilities in growing and developing areas of the economy

 

Governments, companies, disability NGOs, trade unions and academia must be encouraged to commit and contribute towards achieving these objectives through different actions. An inclusive future of work can be reached through coordination and alliances among the different stakeholders

Expanding employment success for people with disabilities

FRUCHTERMAN, Jim
MELLEA, Joan
November 2018

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This report’s observations and recommendations were based on over fifty conversations with employers, technology vendors, disability experts—who were mainly people with disabilities, and technology experts, especially in artificial intelligence. It concentrates on human capital management (HCM) technology products used for attracting talent to companies, the actual interviewing/hiring process, and retention of employees once hired. Efforts on the market share leaders in each segment. 

Recommendations made concern:

  • Embracing artificial intelligence.
  • Boosting accessibility and accommodations.
  • Collecting and using data to inform action.
  • Guiding employers on the path from compliance to opportunity

Global Disability Summit 2018 - Summary of commitments

August 2018

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The key objective of the Global Disability Summit was to deliver ambitious new global and national level commitments on disability inclusion. National governments and other organisations made 170 sets of commitments around the four central themes of the Summit (ensuring dignity and respect for all, inclusive education, routes to economic empowerment and harnessing technology and innovation), as well as the two cross-cutting themes (women and girls with disabilities and conflict and humanitarian contexts), and data disaggregation.

 

Commitments made can be viewed in full on: https://www.gov.uk/government/collections/global-disability-summit-commitments

 

Mobile technology and inclusion of persons with disabilities

THOMPSON, Stephen
May 2018

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This K4D Emerging Issues report highlights research and emerging evidence that show how mobile-enabled services can help increase inclusion of persons with disabilities. The aim is to provide UK Government’s Department for International Development (DFID) policy-makers with the information required to inform policies that are more resilient to the future. This report provides a synthesis of the current evidence on how mobile technology and mobile-enabled services can help increase inclusion of persons with disabilities. It was originally planned that this report would also explore how mobile enabled technology might exacerbate existing inequalities. Some evidence was found to focus on the barriers to ICT that marginalised groups encounter, however, no evidence was found to focus on how mobile technology might exacerbate inequalities. As such, the report focuses on the positive impact that mobile technology has been shown to have in increasing the inclusion of persons with disabilities. 

This report focuses specifically on evidence produced by academic research from low and middle income countries

Leaving no-one behind: using assistive technology to enhance community living for people with intellectual disability

OWUOR, John
LARKIN, Fiona
MacLACHLAN, Malcolm
April 2017

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The transformation of community care for people with intellectual disabilities (ID) through enhanced access to assistive technology (AT) is discussed. The problems associated with lack of access to AT and the extent to which these occur are reported. Issues in lack of AT provision, including lack of global standards, are discussed. A call to action is made with reference to the appropriate parts of CRPD.   

 

 

Disability and Rehabilitation: Assistive Technology, 12:5, 426-428

DOI: 10.1080/17483107.2017.1312572 

Pilot testing of 3D printing technology for transtibial prosthesis in complex contexts (Togo, Madagascar and Syria)

CONICAVE, Jerome
TAN, Daniele
2017

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In January-October 2016, Handicap International carried out a pilot testing of 3D printing technology for transtibial prosthesis in Togo, Madagascar and Syria. The aim of the study was to explore and test how physical rehabilitation services can be more accessible to people living in complex contexts via innovative technologies (such as 3D printing, treatment processes that use Internet technology and tools) and decentralised services by bringing them closer to the patients. This scientific summary provides the context, the objectives, the methodology, the results of the study, and perspectives for the future.

A number of technical appendices are available

RS/05

The promise and the reality: a mental health workforce perspective on technology-enhanced youth mental health service delivery

ORLOWSKI, Simone
LAWN, Sharon
MATTHEWS, Ben
et al
October 2016

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Digital technologies show promise for reversing poor engagement of youth (16–24 years) with mental health services. In particular, mobile and internet based applications with communication capabilities can augment face-to-face mental health service provision. Results of in-depth qualitative data drawn from various stakeholders involved in provision of youth mental health services in one Australian rural region are described. Data were obtained using focus groups and semi-structured interviews with regional youth mental health clinicians, youth workers and support/management staff and analysed via inductive thematic analysis. Six main themes were identified: young people in a digital age, personal connection, power and vulnerability, professional identity, individual factors and organisational legitimacy. 

 

DOI: 10.1186/s12913-016-1790-y

United Nations Global Sustainable Development Report 2016

Uinted Nations, Department of Economic and Social Affairs (UNDESA)
July 2016

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This report was prepared to inform the discussions at the high-level political forum (HLPF) on sustainable development in 2016. The theme chosen for the HLPF is "ensuring that no one is left behind". The report builds on GSDR2014 and GSDR2015. The approach is of an assessment of assessments, documenting and describing the landscape of information on specific issues or nexuses of issues. Specifically, the report keeps the ‘science-policy interface’ and ‘SDGs as integrated system’ as main threads. Main topics include: ensuring that no one is left behind and the 2030 Agenda; the infrastructure – inequality – resilience nexus; perspectives of scientists on technology and the SDGs; inclusive institutions for sustainable development; and identification of emerging Issues for sustainable development. An annex addresses persons with disabilities specifically, highlighting their over-representation in the "furthest behind".

Mobile for development : transforming global healthcare through mobile technology

THEVATHASAN, Vanessa
GRADZEWICZ, Agnes
RUETZEL, Sonja
2015

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This paper outlines the need for greater connectivity & accessibility in less developed countries. Following this, the authors present the benefits of various different ‘mHealth’ solutions, presented through case studies. The report concludes by outlining some of the constraints holding back greater ‘mHealth’ innovation, including financing and sustainability issues

Interrogating the impact of scientific and technological development on disabled children in India and beyond

WOLBRING, Gregor
GHAI, Anita
2015

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The authors “focus for this paper on two classes of emerging products; one being social robots and the other being products that are envisioned to increase the cognitive abilities of humans beyond the species-typical and their impact on aspects of childhood such as education and self-identity formation. [They] analyse the utility and impact of these two classes of products through the lens of the alternative report on India to the Convention on the Rights of the Child (CRC) Committee on the Rights of Children authored by the by National Disability Network of India and the lens of ability expectations. [They] posit that the discourses around these two classes of emerging products do not address the problems the alternative report raises, but could heighten the problems identified by the report. [They] believe the two classes of products highlight the need for ability expectation governance”

 

Disability and the Global South, Vol.2, No. 2

Including people with disabilities in emergency relief efforts

OOSTERHOFF, Pauline
KETT, Maria
November 2014

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This issue focuses on the inclusion of people with disabilities in emergency relief efforts and concludes that “more must be done to ensure the needs and rights of people with disabilities are fully recognised in disaster risk reduction and emergency responses. Accelerating progress will require inclusive humanitarian programming and the use of technological solutions to be effectively promoted and incentivised, and people with disabilities and their organisations to be involved from the outset in the design and implementation of policies and programmes”

IDS Rapid Response Briefing 8

Where can design have the greatest impact in the next five years?

CASEY, Valerie
Ed
April 2014

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This special 100th journal issue focuses on women, design and social impact. The concept of "Design for all" is that the starting point should be the needs of people with activity limitation, such as physical, sensory and mental or cognitive limitation, and spaces, buildings and products should be designed to be accessible to all without losing the aesthetic or adding to cost.

The Journal contains 10 short essays by designers addressing issues such as: the need to assess the requirements of users first; exploring the political and social aspects of design; the responsibilities of designers; design as a problem solving tool;design to improve the lives of the poorest; sustainability; development; technology; and the environment

Design For All Journal​, Vol 9, No 4 

Citizenship education through an ability expectation and "ableism" lens : the challenge of science and technology and disabled people

WOLBRING, Gregor
September 2012

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"Citizenship education has been debated for some time and has faced various challenges over time. This paper introduces the lens of "ableism" and ability expectations to the citizenship education discourse. The author contends that the cultural dynamic of ability expectations and ableism (not only expecting certain abilities, but also perceiving certain abilities as essential) was one factor that has and will continue to shape citizenship and citizenship education. It focuses on three areas of citizenship education: (a) active citizenship; (b) citizenship education for a diverse population; and (c) global citizenship. It covers two ability-related challenges, namely: disabled people, who are often seen as lacking expected species-typical body abilities, and, advances of science and technology that generate new abilities. The author contends that the impact of ability expectations and ableism on citizenship and citizenship education, locally and in a globalized world, is an important and under-researched area"
Education Science, Vol 2, Issue 3

Benefits and costs of e-accessibility : how economics and market forces can support e-accessibility and the convention on the rights of peoples' with disability

BURGER, Dominique
et al
March 2012

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This white paper seeks to document the innovative elements of a conference discussion about e-accessibility costs and benefits. Despite technological and political achievements, the economics of e-accessibility need to be understood. This paper aims to define new approaches to understand how best to promote e-accessibility models
E-Accessibility costs and benefits
Paris, France
28 March 2011

United Nations expert meeting on building inclusive societies and development through promotion of accessible information and communication technologies (ICTs) : emerging issues and trends

UNITED NATIONS DEPARTMENT OF ECONOMIC AND SOCIAL AFFAIRS (UNDESA)
UNITED NATIONS INFORMATION CENTER
THE NIPPON FOUNDATION
2012

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This report is the outcome of a United Nations Expert Group Meeting (EGM) consisting of plenary and working group sessions. Presentations and discussions on issues and trends in accessible and usable information and communications technologies (ICTs) and development are provided. The working groups recommendations include: (1) policy frameworks and institutional arrangements to promote accessible and usable ICTs, (2) accessibility technologies and technical standards and (3) accessible and usable ICTs in disaster responses and emergency situations
United Nations expert meeting on building inclusive societies and development through promotion of accessible information and communication technologies (ICTs) : emerging issues and trends
Tokyo, Japan
19-21 April 2012

Accessible ICTs and personalized learning for students with disabilities : a dialogue among educators, industry, government and civil society

UNITED NATIONS EDUCATIONAL, SCIENTIFIC AND CULTURAL ORGANIZATION (UNESCO)
2011

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"The use of technology in education plays a particularly vital role by enabling flexible curriculum development and assisting students with disabilities to participate as equals in the learning experience. The recommendations contained in this report target teachers, policy makers and administrators. The main recommendations centre on a number of core themes that include maximising the use of the myriad of accessibility features in mainstream ICTs such as personal computers, tablet PCs, mobile phones etc. already in use in classrooms; empowering students to learn their own preferences and settings when using technology for learning and removing attitudinal barriers to the use of technology for inclusive education, in particular those of teachers who may struggle with modern ICTs"
Collaborative Expert Meeting Report
UNESCO Headquarters, Paris
17 -18 November 2011

Mobile cell-phones (m-phones) in telemicroscopy : Increasing connectivity of isolated laboratories

BELLINA,Livia
EDUARDO, Missoni
June 2009

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This article analyses the development of modern information telecommunication (ITC) technology and its use in telemedicine by facilitating access to some diagnostic services. Images were taken without the use of an adaptor by simply approaching the lens of the mobile cell phone camera to the ocular of common optical microscopes, and subsequently sent via multimedia messaging services (MMS) to distant reference centres for tele-diagnosis. The study concludes that "the use of otherwise already widely available technologies, without any need for adaptors or otherwise additional technology, could significantly increase opportunities and quality diagnostics while lowering costs and considerably increasing connectivity between most isolated laboratories and distant reference center"
Diagnostic Pathology Vol 4, Issue 19

Summary and policy implications vision 2030 : the resilience of water supply and sanitation in the face of climate change

WORLD HEALTH ORGANIZATION (WHO)
UNITED KINGDOM DEPARTMENT FOR INTERNATIONAL DEVELOPMENT (DFID)
2009

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This resource summarises the evidence for the impact of climate change on water and sanitation technologies in the near to medium term. It aims to help policy makers, planners, operators and communities in making practical decisions based on clear criteria, to improve the resilience of their water and sanitation services. It is part of a larger set of materials, including a full technical report and a set of background reports and guidance notes

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