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The mobile disability gap report 2020

ARANDA-JAN, Clara
December 2020

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As we move towards a more digital society, it is critical that digital technologies are inclusive of everyone, including persons with disabilities. However, research conducted by the GSMA Assistive Tech programme suggests that a disability gap exists in mobile access and use.

Driving greater inclusion of persons with disabilities requires data and evidence to inform actions from multiple stakeholders. This report looks to understand the digital divide experienced by persons with disabilities, identify existing barriers to digital inclusion and define strategies and actions to close the mobile disability.

This report uses data from the GSMA Intelligence Consumer Survey 2019 to explore the digital inclusion of persons with disabilities in eight LMICs: Bangladesh, Brazil, India, Kenya, Mexico, Nigeria, Pakistan and Uganda. This report looks at key stages and milestones in the journey to mobile internet use that can pose barriers to regular and diverse mobile use

Understanding the mobile disability gap Insights on mobile phone access and usage by persons with disabilities in Kenya and Bangladesh

ARANDA-JAN, Clara
BOUTARD, Alizee
December 2019

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This research aims to bridge the knowledge gap and to understand the potential of mobile phones as assistive technologies (ATs) for persons with disabilities in Kenya and Bangladesh. This report presents, for the first time, an evaluation of the gap and barriers to mobile phone ownership experienced by persons with disabilities, as well as the usage patterns of four main mobile-enabled services (voice, SMS, mobile internet and mobile money) and the role of mobile phones to enable access to basic services, such as education, healthcare, transportation, employment and financial services. Finally, the report explores the characteristics of access and usability of mobile products and services along the customer journey.

Effective use of assistive technologies for inclusive education in developing countries : issues and challenges from two case studies

GRONLUND, Åke
LIM, Nena
LARSSON, Hannu
2010

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This article presents a study that "conducted an in-depth case study of two developing countries, Bangladesh and Tanzania, and thoroughly reviewed existing (inclusive education) IE projects around the world and other relevant literature. Three experts in the field and 18 informants of the two selected countries were interviewed in person, by phone or by email. The analysis of findings from interviews and literature review shows that obstacles to effective use of (assistive technologies) AT for IE come from three different levels - school, national, and network"
IJEDICT, Vol 6, Issue 4

Electronic immunisation registry and tracking system in Bangladesh

AHMED, M
2004

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This report summarises the 2001 development of a new computerised information system to register, schedule and track the immunisation of children, which was introduced by the Department of Public Health in Rajshahi City Corporation, Bangladesh. While no direct funding was provided for it, the assumed cost was not more than US $5000. The author concludes that system has been working well for the past three years. He also notes that the utilisation of ICTs in poor countries should be targeted at those intermediaries (such as health workers) who play a key role in the lives of the poor through high-contact service delivery. Empowering those workers and helping improve the effectiveness of their service delivery will do more for the poor than any number of e-government portals

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