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What really matters : a guide to person-centered excellence|Application for services for people with mental illness

THE COUNCIL ON QUALITY AND LEADERSHIP (CQL)
2010

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"This guide promotes quality improvement in behavioral health services and supports. These best practices and the resulting quality improvement initiatives can be applied across the range of supports and services for people with mental illness...This manual has eight main sections and each section contains a key factor with its success indicators. We use the term ‘factor’ to refer to the main area: for example, Person-centered Planning. Likewise, each factor has a number of ‘success indicators’ that describe critical aspects of the factor. For each success indicator there are three parts: a statement of the indicator; a brief explanation of the meaning behind this indicator; a description of how organizations apply this indicator in practice"

The determinants of effectiveness : partnerships that deliver : review of the GHP and ‘business’ literature

DRUCE, Nel
HARMER, Andrew
January 2004

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This paper reviews what makes for good practice in governance and operations, and what determines "partnership effectiveness… what factors determine the extent to which the partnership objectives are achieved; and, what makes some partnerships work better and deliver more added value than others. The paper summarizes two literature reviews that were commissioned, aiming to: a) synthesise the evidence for the determinants of effective partnership from the existing evaluation literature for the major GHPs; and b) from the wider business and political science field and finds good (and less good) practices that results in more (or less) effective partnerships"

Study paper No. 6 of the 2004 DFID Study: Global Health Partnerships [GHP]: Assessing the Impact

Bridging research and policy : an annotated bibliography

HOVLAND, Ingie
DE VIBE, Maja
YOUNG, John
2002

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An extensive annotated bibliography of 100 documents relevant to 'bridging research and policy'. Mainstream literature is supplemented with alternative viewpoints. The bibliography has been divided into three key themes ('bridging research and policy: the political context', 'the actors: networks, organisations, individuals', 'the message and the media'), including 'new' subject areas that may be useful (eg social psychology, media studies, marketing and communication). The entries are listed alphabetically by author, and then cross-indexed by theme, and by academic discipline

Effective governance : a guide for small and diaspora NGOs

LIPSON, Brenda

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The aim of this guide is to share information, tools and tips that might help small and diaspora organisations strengthen the governance of their organisation.  It provides a toolkit that starts by highlighting the benefits of effective governance, then looks at four key themes: 1) Understanding governance; 2) Key sector references, in the UK voluntary sector, regarding legal obligations, guiding principles, and standards; 3) Managing the board; and 4) The ‘relational’ dynamics - dealing with the human dimension of governance.  The toolkit then provides some practical tips, based on key lessons learnt by small and diaspora NGOs

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