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Digital Accessibility Toolkit

CBM
May 2018

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The purpose of this toolkit is to share a selection of tools and recommendations pertaining to the accessibility of Information and Communication Technologies (ICT). Based on international standards and a scan of available technologies, these tools and recommendations are intended to contribute to the social and economic inclusion of persons with disabilities by ensuring that information is equitably accessible.

The goals of this toolkit are:

  • To outline the key international frameworks around digital accessibility and why it is critical for inclusion of persons with disabilities.
  • To link people with tools, practice examples, free online training, and other resources so that their practice is digitally accessible.
  • To ensure that digital accessibility is an inherent aspect of daily practice.
  • To align the practices of those working with and for CBM. 

This toolkit is intended to be used as a guide and practice resource by people working with and for CBM so that we produce accessible digital content and communications, and place accessibility at the centre of our ICT procurement processes. We hope that the toolkit will be a resource for the wider community of persons with disabilities, Disabled People’s Organisations (DPOs), and nongovernmental organisations (NGOs).

INCLUDE US! Good practices in the inclusion of persons with disabilities in Myanmar

HUMANITY & INCLUSION (HI)
2018

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In 2015, Humanity & Inclusion HI began the project: “Empowering persons with disabilities to contribute to equal access to basic social services and local policymaking processes in under-resourced areas of Ayeyarwady and Mandalay”. The project supported Disabled Peoples Organizations and other civil society groups to participate in the development of inclusive regional policies and programmes, and to promote good practices contributing to greater access to services for persons with disabilities. An aim was also to document, publish and disseminate these good practices throughout Myanmar, increasing awareness and understanding in order to sensitise people to disability inclusion and influence policy change. Rather than focusing on what is not working, this report seeks to shift attention to what has worked locally and how it could be replicated in other parts of the country, providing constructive, practical recommendations to decision-makers, service providers and other community groups in Myanmar. The report is related to two projects. The second is “Advocacy for Change: Fostering protection and rights of men and women with disabilities in Myanmar”. 

 

There are global recommendations. There are seven good practices:

  • Related to education:  Case Study I: Promoting Inclusion of children with disabilities in Middle Schools of Ayartaw. Case Study II: How the development of the teacher training promotes inclusion of all children in education
  • Related to economic life: Case Study III: How partnerships between private companies and organizations of people with disabilities can improve access to employment and vocational training
  • Related to social/community life: Case Study IV: Giving the Myanmar Deaf Community access to information.  Case Study V: How parental advocacy can make a difference
  • Related to political life: Case Study VI: Community advocacy in obtaining the National Registration Card. Case Study VII: Supporting people with disabilities to participate in Myanmar elections

 

Everybody Matters: Good practices for inclusion of people with disabilities in sexual and reproductive health and rights programmes

Van SLOBBE, Caroline
November 2017

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This publication provides introductory chapters from two activists who work to create better opportunities for people with disabilities in Nigeria and India. Subsequently, the challenges that organisations worldwide have encountered whilst improving the access to and knowledge of sexual and reproductive health and rights for people with disabilities are presented. Ways in which they managed to find solutions and the results achieved are reviewed. Some cases show the importance of a more personal approach whilst others emphasise the advantage of changing systems and policies. Different regions, types of disabilities and various SRHR-topics are reflected in these stories. All cases provide lessons learnt that contribute to a set of recommendations for improved responses. The closing chapter highlights the challenges, solutions, and ambitions that are presented and lead up to a concise overview of recommendations.  

Good practice examples include:

A shift in SRH programming (Nepal)

Breaking Barriers with performance art (Kenya)

Her Body, Her Rights (Ethiopia)

People with disabilities leading the way (Israel Family Planning Association)

Best Wishes for safe motherhood (Nepal)

It’s my body! (Bangladesh)

Calling a spade a spade (Netherlands)

Four joining forces (Colombia)

Change agents with a disability (Zimbabwe)

Tito’s privacy and rights (Argentina)

Sign language for service providers (Kenya)

Network on inclusive employment of people with disabilities

SHEKULO TOV
2017

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The establishment of an international digital network on inclusive employment of people with disabilities is proposed.

The main goals of this digital network are to:

  • Enhance strategic networking, engagement and dialogue among the different stakeholders around the world
  • Disseminate cutting edge knowledge, good practice and innovations through diverse formats
  • Actively involve people with disabilities in the promoting this issue in all levels.

Activities of the network to include: an electronic mailing list; a monthly webinar and presentations of new research findings and evidences and of policy papers and information material

Web accessibility policy making : an international perspective

G3ICT
THE CENTRE FOR INTERNET AND SOCIETY
January 2012

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This report reviews of a number of countries policies on web accessibility to share good practice. The internet and ICT have become increasingly accessible with the introduction of electronic screen readers, close-captions video viewers and personally tailored assistive technology readers. Despite this, the authors maintain that there are still 1 billion disabled people who could have better access to the internet and ICT and there is great potential for improvement

Universal service for persons with disabilities : a global survey of policy interventions and good practices

THE CENTRE FOR INTERNET & SOCIETY (CIS)
THE GLOBAL INITIATIVE FOR INCLUSIVE INFORMATION AND COMMUNICATION TECHNOLOGIES (G3ict)
December 2011

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This report documents "how Universal Service definitions and related policies and programs have been implemented by various countries to ensure that persons with disabilities have full access, on an equal basis with others, to telecommunication service...(it) aims to highlight the extreme suitability of leveraging the Universal Service Fund (USF) to implement accessibility and assistive technologies in telecommunications. It examines the evolution of the concept of USF, its minimum mandate and scope, funding sources, as well as project implementation mechanisms and showcases countries which are using the USF to fund accessibility projects through policies and programmes." This report is useful for policy makers, operators, organizations of persons with disabilities, and as a framework for good practice sharing among countries currently implementing the Convention on the Rights of Persons with Disabilities

Getting the message across : the mass media and the response to AIDS

JOINT UNITED NATIONS PROGRAMME ON HIV/AIDS (UNAIDS)
December 2005

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The mass media have the potential to provide a platform for discussion, communication and education on HIV and AIDS, giving a voice to people living with HIV and AIDS (PLWHA), challenging stigma and discrimination, lobbying policy makers and building partnerships and capacity through sharing and transferring skills and expertise. However, mass media can also disseminate misleading messages, while HIV/AIDS communication competes with other topics for broadcasting time and audiences. This report presents three case studies of effective and creative use of the media in South Africa: Soul City and Soul Buddyz adopt an 'edutainment' approach, aiming both to educate and entertain; the Community Health Media Trust produces a series of programmes addressing issues concerning people with HIV/AIDS; Takalani makes television and radio programmes, to encourage small children to develop self-esteem, offer positive models and destigmatise PLWHA. Detailing the lessons learned from these experiences, the report looks at how target audiences are chosen, how partnerships are formed, how topics and ideas are developed and what ethical issues arise

World youth report 2003 : the global situation of young people

UNITED NATIONS. Department for Economic and Social Affairs
Ed
2004

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Overall, young people today are better off than previous generations, but many are still severely hindered by a lack of education, poverty, health risks, unemployment and the impact of conflict. The World Youth Report 2003 provides an overview of the global situation of young people. The first ten chapters focus on the priority areas of education, employment, extreme poverty, health issues, the environment, drugs, delinquency, leisure time, the situation of girls and young women, and youth participation in decision-making as identified by the World Programme of Action for Youth (WPAY) adopted by the General Assembly in 1995. The remaining five chapters address some of the newer issues that were later identified as additional priorities for youth and were adopted by the United Nations Economic and Social Council (ECOSOC) in 2003

Human resources toolbox : building an inclusive development community

MOBILITY INTERNATIONAL USA (MIUSA)
2003

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This toolbox provides information, strategies and resources for development organisations to become more inclusive in their hiring practices, administration and policies. It focuses on practical tips and resources for organisations seeking to become more inclusive at headquarter offices and though organisational policies. Although it was designed for US-based agencies and refers to the Americans with Disabilities Act, it includes practical and useful guidance which will be adaptable to many contexts. It deals with workplace accessibility, communication, Internet accessibility, recruitment of disabled people, budgeting for inclusion, and more. The "budgeting for inclusion" section provides an innovative strategy for ensuring that your organisation has the funds it needs to accommodate people with disabilities in both offices and the projects the organisation supports

Water supply and sanitation access and use by physically disabled people : e-conference synthesis report

LEWIS, Ingrid
REED, R.
JONES, Hazel
Eds
October 2002

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The aim of this e-conference was to provide a forum for sharing information, experience and views on issues related to disabled people's access to and use of water and sanitation facilities. The report looks at barriers to accessible water and sanitation facilities; strategies to improve accessibility; and tools to support improvement in access. It is useful for CBR projects, governments, and planners

Spanning the digital divide : understanding and tackling the issues

BRIDGES.ORG
May 2001

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This report provides a survey of what is known and what is being done about international and domestic digital divides, highlights trends, and draws some conclusions about what more is needed to tackle the range of problems. It reviews some of the basic facts about ICT access and use, and provides an extensive list of resources for further information. It goes on to examine the major approaches to the problems, describing the various on-the-ground initiatives and considering government policies that play a role. It reflects on what is working best and what is failing -- and why. Finally, it illustrates the key elements necessary for integrating technology into society in an effective, sustainable way so that people can put technology to use to improve their lives: "real access" to technology

Communication case studies for the water supply and sanitation sector

MCINTYRE, Peter
August 1993

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This publication presents eight case studies that demonstrate that effective and sustainable action depends on changes in people; those who make and influence decisions about development priorities and at village level those who change their everyday lives. The cases show that these changes depend on effective communication efforts. They also demonstrate that communication is more than just information, it is a two-way process involving asking and listening

ODI Research and policy in development (RAPID) Programme

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This website for ODI's Research and Policy in Development (RAPID) programme provides a range of information on the use of research and evidence in development policy and practice. The site includes lessons from the programme so far, current and past projects, bibliographies, and links to related work. The RAPID programme aims to improve the use of research in development policy and practice through improved knowledge about research-policy links; improved knowledge management and learning systems; improved communication; and improved awareness of the importance of research. It addresses the role of evidence in policy processes; improved communication and information systems for policy and practice; and approaches to institutional development for evidence-based policy

The Lao Disabled Person's Association

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Established in 2001, the Lao Disabled People’s Association (LDPA) is a membership-based organisation for people with disabilities advocating disability rights and providing services to members based on their needs. 

The LDPA has over 11,000 members from across the country but seeks to represent the interests of all people with disability within Lao PDR irrespective of their membership status. The LDPA does this at a national and provincial level. The LDPA’s head office in Vientiane Capital works in partnership with several organisations on strategic advocacy and rights-based projects and also provides outreach, opportunity and empowerment at a provincial level where members are organised into groups.

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