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Mobile technology and inclusion of persons with disabilities

THOMPSON, Stephen
May 2018

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This K4D Emerging Issues report highlights research and emerging evidence that show how mobile-enabled services can help increase inclusion of persons with disabilities. The aim is to provide UK Government’s Department for International Development (DFID) policy-makers with the information required to inform policies that are more resilient to the future. This report provides a synthesis of the current evidence on how mobile technology and mobile-enabled services can help increase inclusion of persons with disabilities. It was originally planned that this report would also explore how mobile enabled technology might exacerbate existing inequalities. Some evidence was found to focus on the barriers to ICT that marginalised groups encounter, however, no evidence was found to focus on how mobile technology might exacerbate inequalities. As such, the report focuses on the positive impact that mobile technology has been shown to have in increasing the inclusion of persons with disabilities. 

This report focuses specifically on evidence produced by academic research from low and middle income countries

The ICT opportunity for a disability-inclusive development framework

INTERNATIONAL TELECOMMUNICATIONS UNION
September 2013

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This report "contributes to a better understanding of the extent to which information and communication technologies (ICTs) enable and accelerate the social and economic inclusion of persons with disabilities. It highlights that when ICTs are available, affordable and accessible, they significantly improve access to all aspects of society and development. It also lists challenges that are still to be addressed while outlining concrete actions to be undertaken by each group of stake holders - including national governments, the private sector, and civil and international organizations - and relevant indicators to monitor progress towards the achievement of a disability-inclusive development agenda"
Note: report is available in pdf and word formats, additional annexes can be downloaded from the link above

The ICT opportunity for a disability-inclusive development framework : executive summary

INTERNATIONAL TELECOMMUNICATIONS UNION
September 2013

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This report, "produced as a result of an extensive expert consultation organized from 20 May to 17 June 2013 in the context of the High Level Meeting on Disability and Development (HLMDD), aims to complement previous work on the use of ICT as an enabler of the social and economic inclusion of persons with disabilities by further exploring specific contributions that ICT can make in achieving a disability-inclusive development agenda"
Note: report is available in pdf and word formats; additional annexes and the full report can be downloaded from the link above

Making mobile phones and services accessible for persons with disabilities

NARASIMHAN, Nirmita
LEBLOIS, Axel
2011

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"This report contains references to the new legislative and regulatory framework set by the Convention on the Rights of Persons with Disabilities, an important resource for policy makers. It also covers practical elements required for a successful implementation of those programs and policies: technical accessibility features for handsets, accessible and assistive applications and services as well as business cases of companies which have implemented significant accessibility programs...(T)his report will be a useful resource for telecom regulators, mobile operators, organizations of persons with disabilities and other mobile stakeholders to develop successful accessibility policies and programs in their respective countries to equally serve persons of all abilities"

The other side of the river : cyberspace comes to the Amazon

RÊGO, Fausto
June 2005

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This report describes the 'Saúde e Alegria' (Health and Happiness) project (http://www.saudeealegria.org.br/ ) developed by RITS (Red de Información para el Tercer Sector), a member of APC in Brazil, with the support of the Avina Foundation and the Institute for Connectivity in the Americas. It shows the impact of the project on the community, including a case where the internet provided access to snake bite information after a local girl was bitten

The role of information and communication technologies in the development of African women|Le rôle des technologies de l'Information et de la communication dans le développment des femmes africaines

RADLOFF, Jennifer
PRIMO, Natasha
MUNYUA, Alice
August 2004

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This paper presents the findings of a study commissioned by the Association for Progessive Communications on the role of ICTs in empowering women in Africa. It provides examples of good practice and includes recommendations to civil society organisations on how to create an enabling environment for women to access and use ICTs for development. The crucial link between understanding the gender dimensions of the information society - in terms of what women's needs are and a thorough understanding of conditions of access, policies - and the potential ICTs have of boosting the economic, political and social empowerment of women, and the promotion of gender equality is explored. An extensive resource list and examples of successful initiatives form the field are included in appendices

Information and communication technologies and broad-based development : a partial review of the evidence

GRACE, Jeremy
KENNY, Charles
QIANG, Christine
et al
February 2004

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This paper reviews some of the evidence for the link between telecommunications and the Internet and economic growth, the likely impact of the new ICTs on income inequality and anecdotal evidence regarding the role of the Internet in improving government services and governance. It looks at methods to maximise access to the new ICTs, and improve their development impact both in promoting income generation and in the provision of quality services. The authors also note that the implementation of ICTs must be part of a broader reform agenda

World youth report 2003 : the global situation of young people

UNITED NATIONS. Department for Economic and Social Affairs
Ed
2004

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Overall, young people today are better off than previous generations, but many are still severely hindered by a lack of education, poverty, health risks, unemployment and the impact of conflict. The World Youth Report 2003 provides an overview of the global situation of young people. The first ten chapters focus on the priority areas of education, employment, extreme poverty, health issues, the environment, drugs, delinquency, leisure time, the situation of girls and young women, and youth participation in decision-making as identified by the World Programme of Action for Youth (WPAY) adopted by the General Assembly in 1995. The remaining five chapters address some of the newer issues that were later identified as additional priorities for youth and were adopted by the United Nations Economic and Social Council (ECOSOC) in 2003

Appropriating the internet for social change : towards the strategic use of networked technologies by transnational civil society organizations

SURMAN, Mark
REILLY, Katherine
November 2003

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This research report argues that analysis of the Internet focuses too much on technology and on overcoming a "digital divide" in access to the Internet. The report looks at examples of how people in international civil society organisations have used e-mail, websites and databases to help them collaborate, publish information, mobilise people in their networks, and access information for research. The report does not cover local or national civil society organisations

Case study : the SATELLIFE PDA Project

March 2003

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The article describes the SATELLIFE Personal Digital Assistant (PDA) Project that explored questions related to the selection and design of appropriate, affordable technology and locally relevant content for use in African healthcare environment. The project was specifically targeted at assessing the usefulness of the PDA for (1) data collection and (2) information dissemination. This report describes a number of valuable lessons leaned from the project that can be applied to further deployment of PDAs in developing countries. A number of obstacles to technology use have also been identified, which will need to be overcome in order to promote the widespread adoption of the technology in this context

Case study : BusyInternet Accra

BRIDGES.ORG
January 2003

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BI Accra, implemented by BusyInternet International, is an incubator for ICT companies that gives local businesses and the general public affordable and reliable access to ICT. BusyInternet revamped an old two-storey building and created Internet access halls that house 100 flat-screen personal computers and 15 wired offices. The building has a VSAT Internet connection and 1 megabyte of bandwidth -- which costs US$8,000 a month, plus a yearly licence fee to the government of US$2,000 -- a back-up power system, and an internal network. The centre is open 24 hours a day, 7 days a week and gets about 1800 visitors per day. It provides affordable service that makes it sustainable and also offers social services at low or no cost to those visiting the centre for HIV/AIDS and "Internet-for-Beginners" workshops. It's skill building programme on use of ICTs to local people is crucial in enabling people to use ICTs for communication. It is a good case study of private sector enterprise involvement with social and health programmes.

Case study : the Tygerberg Children's Hospital and Rotary Telemedicine Project

2003

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The article describes the Tygerberg Children's Hospital and Rotary Telemedicine Project in South Africa which links specialists from Tygerberg Hospital to doctors at regional community or district hospitals to improve healthcare in rural areas. The initiative has assembled its own telemedicine system using off-the-shelf computer equipment and software that is more affordable than commercial telemedicine systems. It describes the local context, how the system was set up and how it works. It outlines the challenges faced by the project

Providing low-cost ICT access to low-income communities in developing countries : what works? what pays?

CASPREY, G
O'CONNOR, D
2003

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This Organization for Economic Cooperation and Development report discusses the potential of and need for telecommunications development in rural areas of low-income countries. It outlines the main challenges, and describes sustainable options. The report also reviews low-cost options and summarizes policies that would support the more rapid diffusion especially telecommunications reform

Using ICTs to generate development content

BATCHELOR, Simon
October 2002

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This report examines how information can be packaged and communicated so that it reflects the context of the reciever. It stresses that communication and information provision is a process like any other in development, and ICTs should be seen as tools to improve livelihoods, and not an end in and of themselves. It reviews recent research on the types of information demanded by communities, and emphasises the importance of visual content for including non- and semi-literate people. The paper outlines then key elements required in any planned content production, especially by NGOs or governments. A final comment is made on intellectual property rights (IPR)

Integrating intellectual property rights and development policy : report of the commission on intellectual property rights

COMMISSION ON INTELLECTUAL PROPERTY RIGHTS (CIPR)
September 2002

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This detailed and thorough report considers whether and how intellectual property rights (IPRs) can play a role in achieving the Millenium Development Goals. It explores the potential benefits of IPRs in stimulating economic growth, and the associated benefits in terms of productivity and reduced poverty. It considers also the barriers that IPRs may present to developing economies, including discouraging invention, research, technology transfer, domestic production and driving up the costs of medicines and agricultural inputs. Key issues covered in successive chapters include: current evidence about the impact of IPRs in developing countries; development of and access to medicines; protection of plants and genetic resources; the Convention on Biological Diversity, traditional knowledge, cultural expressions and geographic indicators; copyright and patents; IPR legislation for developing countries; international and national institutional framework for IPRs

Collecting and propagating local development content : synthesis and conclusions

BALLANTYNE, Peter
May 2002

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Drawing from a consultation process to examine how local content in developing countries is created, adapted, and exchanged, this report provides some answers to these questions. It is a synthesis of lessons; the case stories which are reproduced in an accompanying report provide details on actual experienses and lessons from the ground

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