Accessibility and technology experts reviewed the impact of emerging technologies related to artificial Intelligence, virtual assistants, augmented reality, robotics, smart environments, etc. on the lives of persons with disabilities
The 2030 and Counting pilot project sought to give youth with disabilities a seat at the table on the SDGs – providing them with the tools and confidence they need to become their own agents of change. This report provides an overview of the project, together with learnings and recommendations for the future.
In its pilot year, 2030 and Counting brought together young women and men with disabilities and DPOs from Kenya, the Philippines and Zambia to report on and advocate for their rights through the framework of the SDGs
The project had three consecutive phases: Training, Story gathering (data collection) and Influencing.
In total, 332 reports were collected between June and September 2018. The highest number of reports were submitted under the theme of Education (44%), followed by Work (33%), and Health (14%). The category of Other, which almost entirely focused on discrimination in daily life, accounted for 8%. 80% of reporters had smartphones, offering the potential to increase the use of this feature in future.
This report focuses on digital inclusion as it relates to four of the 17 Goals for the 2030 Sustainable Development Agenda:
- SDG 9 - Innovation, Industry, and Infrastructure
- SDG 16 - Peace, Justice, and Strong Institutions
- SDG 17 - Partnerships for the Goals
- SDG 4 - Quality Education
For each of the goals, a number of major challenges and key recommendations are defined. Finally, general recommendations are given for improving global digital inclusion overall.
This report’s observations and recommendations were based on over fifty conversations with employers, technology vendors, disability experts—who were mainly people with disabilities, and technology experts, especially in artificial intelligence. It concentrates on human capital management (HCM) technology products used for attracting talent to companies, the actual interviewing/hiring process, and retention of employees once hired. Efforts on the market share leaders in each segment.
Recommendations made concern:
- Embracing artificial intelligence.
- Boosting accessibility and accommodations.
- Collecting and using data to inform action.
- Guiding employers on the path from compliance to opportunity
This K4D Emerging Issues report highlights research and emerging evidence that show how mobile-enabled services can help increase inclusion of persons with disabilities. The aim is to provide UK Government’s Department for International Development (DFID) policy-makers with the information required to inform policies that are more resilient to the future. This report provides a synthesis of the current evidence on how mobile technology and mobile-enabled services can help increase inclusion of persons with disabilities. It was originally planned that this report would also explore how mobile enabled technology might exacerbate existing inequalities. Some evidence was found to focus on the barriers to ICT that marginalised groups encounter, however, no evidence was found to focus on how mobile technology might exacerbate inequalities. As such, the report focuses on the positive impact that mobile technology has been shown to have in increasing the inclusion of persons with disabilities.
This report focuses specifically on evidence produced by academic research from low and middle income countries
“This document presents a Model Policy for Inclusive Information and Communication Technologies (ICTs) in Education for Persons with Disabilities. The focus is upon the use of ICTs to support the implementation of the United Nations Convention on the Rights of Persons with Disabilities (UNCRPD, 2006), specifically:
- Article 9: Accessibility;
- Article 21: Freedom of Expression and Opinion, and Access to Information;
- Article 24: Inclusive Education”
This report "contributes to a better understanding of the extent to which information and communication technologies (ICTs) enable and accelerate the social and economic inclusion of persons with disabilities. It highlights that when ICTs are available, affordable and accessible, they significantly improve access to all aspects of society and development. It also lists challenges that are still to be addressed while outlining concrete actions to be undertaken by each group of stake holders - including national governments, the private sector, and civil and international organizations - and relevant indicators to monitor progress towards the achievement of a disability-inclusive development agenda"
Note: report is available in pdf and word formats, additional annexes can be downloaded from the link above
This report, "produced as a result of an extensive expert consultation organized from 20 May to 17 June 2013 in the context of the High Level Meeting on Disability and Development (HLMDD), aims to complement previous work on the use of ICT as an enabler of the social and economic inclusion of persons with disabilities by further exploring specific contributions that ICT can make in achieving a disability-inclusive development agenda"
Note: report is available in pdf and word formats; additional annexes and the full report can be downloaded from the link above
This report aims "to provide governments, civil society, industry, academia and other groups with an insight into the use of Information and Communication Technologies (ICTs) by persons with disabilities to access information and knowledge around the world; To present an overview and critical assessment of existing information policies and strategies as well as challenges and advantages in using ICTs to access information and knowledge for persons with disabilities; To identify practices at local, national and global levels on effective application of ICTs by persons with disabilities to access information and knowledge; To foster future frameworks on the use of ICTs to access information and knowledge of persons with disabilities (PWD); and Based on the best available information and analysis, to make recommendations for strategy formulation, action-oriented initiatives and new synergies at national, regional and international levels"
"From both a business and a disability rights perspective, this paper describes the value for organisations of adopting techniques to produce accessible web content compliant with global standards"
A G3ict White Paper Series
Note: The user is required to enter details to download a pdf version
This report is the outcome of a United Nations Expert Group Meeting (EGM) consisting of plenary and working group sessions. Presentations and discussions on issues and trends in accessible and usable information and communications technologies (ICTs) and development are provided. The working groups recommendations include: (1) policy frameworks and institutional arrangements to promote accessible and usable ICTs, (2) accessibility technologies and technical standards and (3) accessible and usable ICTs in disaster responses and emergency situations
United Nations expert meeting on building inclusive societies and development through promotion of accessible information and communication technologies (ICTs) : emerging issues and trends
19-21 April 2012
This paper "aims to fill a gap in the literature by examining good practice in the design of MISs for social protection. Section 2 will describe MISs, pointing out that they are more than systems of computer hardware and application software. Section 3 will discuss the type of information required by social protection MISs, and the challenges in capturing, transferring and processing this information. Section 4 will assess the potential for introducing new technologies into social protection MISs in developing countries. Section 5 will conclude by examining issues around the integration of MISs in countries with multiple social protection schemes, and the extent to which a national Single Registry is an appropriate model"
Pension watch : briefings on social protection in older age, Briefing no 5
"The use of technology in education plays a particularly vital role by enabling flexible curriculum development and assisting students with disabilities to participate as equals in the learning experience. The recommendations contained in this report target teachers, policy makers and administrators. The main recommendations centre on a number of core themes that include maximising the use of the myriad of accessibility features in mainstream ICTs such as personal computers, tablet PCs, mobile phones etc. already in use in classrooms; empowering students to learn their own preferences and settings when using technology for learning and removing attitudinal barriers to the use of technology for inclusive education, in particular those of teachers who may struggle with modern ICTs"
Collaborative Expert Meeting Report
UNESCO Headquarters, Paris
17 -18 November 2011
"This report contains references to the new legislative and regulatory framework set by the Convention on the Rights of Persons with Disabilities, an important resource for policy makers. It also covers practical elements required for a successful implementation of those programs and policies: technical accessibility features for handsets, accessible and assistive applications and services as well as business cases of companies which have implemented significant accessibility programs...(T)his report will be a useful resource for telecom regulators, mobile operators, organizations of persons with disabilities and other mobile stakeholders to develop successful accessibility policies and programs in their respective countries to equally serve persons of all abilities"
This meeting report provides information "to promote greater awareness of environmental and ICT accessibility and advancement of persons with disabilities in the context of development, and to identify innovative and cost-effective approaches to accessibility both in the physical environment and in the fields of information and communications technologies as means to further inclusive processes of development"
"Expert meeting on environmental and ICT accessibility: innovative and cost-effective approaches to inclusive development"
28-30 June 2010
These are the lessons from a framework paper that emerged from the infoDev research project on the type of information and communication technology (ICT) interventions used in the health sector
This report describes the 'Saúde e Alegria' (Health and Happiness) project (http://www.saudeealegria.org.br/ ) developed by RITS (Red de Información para el Tercer Sector), a member of APC in Brazil, with the support of the Avina Foundation and the Institute for Connectivity in the Americas. It shows the impact of the project on the community, including a case where the internet provided access to snake bite information after a local girl was bitten
This paper presents the findings of a study commissioned by the Association for Progessive Communications on the role of ICTs in empowering women in Africa. It provides examples of good practice and includes recommendations to civil society organisations on how to create an enabling environment for women to access and use ICTs for development. The crucial link between understanding the gender dimensions of the information society - in terms of what women's needs are and a thorough understanding of conditions of access, policies - and the potential ICTs have of boosting the economic, political and social empowerment of women, and the promotion of gender equality is explored. An extensive resource list and examples of successful initiatives form the field are included in appendices
This issue of Health Communication Insights details how ICTs are being used today, challenges and opportunities presented by ICTs, and potential ICT applications for health communication programmes
This paper reviews some of the evidence for the link between telecommunications and the Internet and economic growth, the likely impact of the new ICTs on income inequality and anecdotal evidence regarding the role of the Internet in improving government services and governance. It looks at methods to maximise access to the new ICTs, and improve their development impact both in promoting income generation and in the provision of quality services. The authors also note that the implementation of ICTs must be part of a broader reform agenda
Source e-bulletin on Disability and Inclusion