Implementing knowledge strategies : lessons from international development agencies

This study synthesises existing research on knowledge and learning in the development sector, and draws out eight key questions for examining related strategies and systems in development agencies. Together, these questions make up a comprehensive Knowledge Strategies Framework, which brings together four 'dimensions': organisational knowledge, organisational links, organisational contexts, and external factors. The study then presents the analysis of data collected on current knowledge and learning practices in 13 selected case study organisations. It finds that organisational learning is most effective where it is defined and understood, and where it is linked to ongoing processes. It sets out questions and considerations for further investigation