Evaluating computerised health information systems : hard lessons still to be learnt

WYATT, Jeremy C

Publication Date 

p 860-863

This article discusses the implementation of a hospital information system in Limpopo Province, South Africa and describes how it failed because of inadequate infrastructure and problems with the functioning of the system itself. Furthermore, users were not made sufficiently aware of the purpose of a computerised system and failed to appreciate the complexity of implementation and of the healthcare process. The paper calls for a better understanding of the unique nature of hospital information systems and for well designed evaluation to be built into the contracts from the beginning

Serial Title:
British Medical Journal
Serial Part:
no 326

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