Disabled people and the internet : experiences, barriers and opportunities

PILLING, Doria
BARRET, Paul
FLOYD, Mike
Publication Date 
2004
96 p

This report explores how provision of goods and services over the Internet affects people’s lives. While the Internet might have some capability to provide goods, services and communication at a distance, improving access in doing so, some research findings in the early days of e-commerce suggested diminished access for some groups.
This research focuses on the impact of the Internet on people with disabilities. There is the possibility that provision of information and services through the Internet might actually narrow rather than widen choices, because it might lead to the phasing out of traditional ways of providing services preferred by some disabled people

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