Contains practical information on all aspects of setting up and managing a resource centre, from planning, fundraising and finding a suitable location, to collecting and organising materials, developing information services, and monitoring and evaluating the work of the resource centre. It assumes that most readers will use manual systems for organising information, but also explains how computers can be used in resource centres, including e-mail, Internet and databases. It describes how to select database software, and contains a detailed review of three leading database programs. It includes a list of organisations and publications that can provide further information

Drawing from a consultation process to examine how local content in developing countries is created, adapted, and exchanged, this report provides some answers to these questions. It is a synthesis of lessons; the case stories which are reproduced in an accompanying report provide details on actual experienses and lessons from the ground

Presents the findings of a research project that focused on the information needs of the urban poor, and the information sources they access. The study found that the main sources of information were social networks, key informants, and infomediaries. It considers the role of information and communication technologies (ICTs), and impact assessment methods. It ends with suggestions for development agencies seeking to share their knowledge and information with the urban poor

This manual draws attention to different aspects of the accessibility of meetings, written documents, visual communications, presentations, environment and accommodation. It gives an overview of the major issues around accessibility for disabled people and presents practical adaptations to enable disabled people to be included in participatory activities